At Datacon Solutions Private Limited, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we will be happy to provide a refund or exchange.
Refund Policy:
- All refunds must be requested within 30 days of the purchase date.
- Refunds will be issued in the original form of payment.
- All products must be returned in their original packaging, with all accessories and documentation included.
- Any products that have been used, damaged, or are missing components will not be eligible for a refund.
- Shipping and handling charges are non-refundable.
Return Policy:
- All returns must be requested within 30 days of the purchase date.
- All products must be returned in their original packaging, with all accessories and documentation included.
- Any products that have been used, damaged, or are missing components will not be eligible for a return.
- Shipping and handling charges are non-refundable.
- Customer is responsible for the return shipping cost.
- If the product is defective, we will provide you with a pre-paid shipping label.
Exchange Policy:
- All exchanges must be requested within 30 days of the purchase date.
- All products must be returned in their original packaging, with all accessories and documentation included.
- Any products that have been used, damaged, or are missing components will not be eligible for an exchange.
- Customer is responsible for the return shipping cost.
- If the product is defective, we will provide you with a pre-paid shipping label.
Please note that this policy applies to electronic items only and it’s subject to change without notice.
Please contact us at info@datacon.lk if you have any questions or concerns about your purchase or visit our website at www.datacon.lk